Important Information - Venus for Men by Sybian

Venus Exclusive Trial Offer

Our exclusive 45 day trial offer allows you to explore your high-tech, hands-free masturbation machine in a comfortable private setting. Simply select the Venus Package and pay in full. If you keep the Venus, no further transactions are necessary.

When your package arrives, enjoy your Venus for 45 days at your leisure. If you wish to return your Venus, call or email Abco Research Associates before the end of your trial period for a return authorization number. You are responsible for the return shipping cost.

Upon return receipt of your Venus, Abco Research Associates will refund the cost of the Venus Package minus a $186 return fee ($956-$186=$770 typical return amount). Beyond the Venus Package, any additional attachments and accessories purchased are refundable only if unopened.

Confidentiality Assured

We take your privacy seriously. Abco Research Associates will keep all correspondence in strict confidence and will never sell or give your name to anyone. We always use the utmost discretion whenever contacting you and have been doing so for over 25 years.

Measurements Are Required

When ordering a Venus machine or any attachments, you must provide measurements to receive the proper size.

Please click here for measuring instructions.

Warranty

Venus has a two-year limited warranty on the power unit, air control box and remote control. Under normal conditions, it should last for years without any problems. Physical damage is not covered. All Venus attachments are warrantied to be free of defects when shipped. Should you encounter a problem with your Venus, we are happy to work with you to resolve any issues.

Shipping Policy

We ship Worldwide by United Parcel Service (UPS). Weekday orders received by 2PM Central Standard Time will ship the same day.

USA UPS Service – Venus is shipped FREE via UPS Ground to the 48 contiguous states. This map represents guaranteed delivery days from our location in Illinois. Number of delivery days does not include your shipping day. 

We also offer shipping via UPS Next Day Air, Next Day Air Saver, 2nd Day Air or 3 Day Select. The order form will reflect the cost of the specific option you choose.

Saturday Delivery (USA only) is available if you order on a Friday by 2pm Central Standard Time. You most choose Next Day Air and also choose Saturday Delivery. Saturday delivery is not available in certain isolated areas, and is an extra $16 on top of the Next Day Air fee.

Please Note the following:
USA Customers: Whenever and wherever your Venus is delivered, a signature is required.

A physical address is required to ship by UPS unless you wish to pick up the package at the nearest UPS Customer Counter. You will be required to have a photo ID and the tracking number to pick up the package. If you cannot be home to sign for your package, we would encourage you to ship to a UPS Customer Counter, friend or business first. If this is not possible, we will ship to a P.O. Box, however, there is a $50 fee for this service.

International Customers click here for country specific shipping information.