Reply To: Stroke Length and Popoff issues

[BerwynJJ]

Hi Guys,
I just got my Venus the other day. I know there is a learning curve to get everything working correctly. My first session the receiver would not go all the way down to the base. I had to hold the receiver. Otherwise, the receiver would come off.

The second session, I had a problem where the end cap would constantly pop off.

Any insights as to what I may be doing wrong would be greatly appreciated.

Thanks,
Jim